Overview

At CubeSpace Design, we strive to deliver exceptional interior design services tailored to your needs. Due to the customized nature of our work, please review this policy carefully before engaging with us.

1. Scope of Policy

This policy applies to:

    • Design consultancy fees
    • Project deposits and advance payments
    • Service cancellations

    Note: Physical products (if any) are subject to separate return terms.

    2. Refund Eligibility

    2.1 Non-Refundable Deposits: A non-refundable deposit (30-50% of total fees) is required to commence work. This covers initial planning, resource allocation, and administrative costs.

    2.2 Service Cancellations

    Before Work Begins: Cancellations within 48 hours of signing the contract may qualify for a partial refund (minus 15% administrative fee).

    After Work Begins: No refunds are provided for completed work phases. Unused portions of the budget may be refunded at our discretion.

    2.3 Project Termination by CubeSpace Design

    Full refunds are issued if we terminate services due to unforeseen circumstances (e.g., force majeure).

    3. Refund Process

    • Submit a written refund request to cube.space9@gmail.com within 7 days of cancellation.
    • Refunds are processed within 15 business days via the original payment method.
    • Service fees (e.g., third-party vendor costs, completed design phases) are deducted from refund amounts.

    4. Non-Refundable Services

    • Completed design concepts, 3D renders, or technical drawings.
    • Purchased materials or vendor services (e.g., furniture, lighting).
    • Labor costs for executed work.

    5. Warranty for Workmanship

    • Defects caused by CubeSpace Design’s execution will be rectified free of charge within 1 year of project completion.
    • Issues arising from client misuse, third-party vendors, or natural wear-and-tear are not covered.

    6. Dispute Resolution

    Disagreements about refunds will first be resolved through mediation in Delhi Jurisdiction.

    7. Policy Modifications

    CubeSpace Design reserves the right to update this policy. Continued use of services constitutes acceptance of revised terms.

    8. Contact Us

    For refund requests or questions:
    Email: cube.space9@gmail.com
    Phone: +91 9910314199